Module 1: Introduction to Lean, Agile, and Scrum

• What is Agile?
• The Origin of Agile
• The Agile Manifesto
• The Values of Agile
• Scrum Overview
• The History of Scrum
• The Differences between Agile and Scrum
• Agile Project Testing Principles
• The Focus of Lean
• The Origins of Lean
• Lean in a Nutshell
• The Lean Temple
• The Lean Principles
• Lean vs Agile

 

Module 2: Overview of Scrum

• Key Features of Agile
• Key Features of Scrum
• Sprints
• The Deming Cycle
• Attributes of Scrum
• Key Activities
• Quality and its Importance
• A Kaizen Mindset
• Incorporating Kaizen

 

Module 3: Scrum Artefacts

• Product Backlog
• Resource Requirements
• User Stories
• INVEST
• Burndown Charts and Scrum Boards

 

Module 4: Sprints and the Scrum Framework

• Sprints
• Sprint Planning
• What is MoSCoW
• The MoSCoW Rules
• Managing the Sprint Backlog
• Tracking Progress
• The Sprint Review
• Sprint Retrospective
• Cancelling a Sprint

 

Module 5: Roles and Responsibilities

• Roles and Responsibilities in Scrum
• Product Owner
• The Development Team

 

Module 6: The Scrum Master

• Scrum Master Overview
• Scrum Master and the Product Owner
• Scrum Master and the Development Team
• Scrum Master and the Organisation

 

Module 7: Facilitation, Coaching, and Servant Leadership

• Servant Leadership
• Servant Leadership and the Scrum Master
• Developing Cohesiveness
• Group Loyalty and Trust
• Group Communication
• Belbin Types and Roles
• Team Development
• Tackling the Learning Dip
• Handling Difficult People and Situations
• Managing Conflict and Moving Forward
• Dealing with Someone Else’s Emotions
• Presenting Clear Messages
• Written Communication
• Active Listening Skills
• Motivation
• The Humanistic Approach
• Maslow’s Hierarchy of Needs

 

Module 8: Collaborate Decision Making

• Decision-Making Theories
• The Decision-Making Process
• Tools and Techniques
• Group Problem Solving and Decision Making
• Questioning Techniques
• Inclusive Decision Making (Weighting, Criteria, Pugh Matrix)
• Priority Tasks

 

Module 9: Scaling and Adaptation

• Scaling for Projects
• Dealing with Change
• Dealing with Risk
• Monitoring a Project
• Choosing the Right Metrics
• Process Measurement Points
• Criteria for Good Measures
• Value Streams
• Building a VSM
• Scaled Scrum and Practices
• Descaling
• Scrumble

 

Does this course include exams?

This Scrum Master Online Training Course includes the exam.

 

Who provides this course?

We provide all of our courses, which are created by our dedicated in-house online training team.

 

What support do you offer?

Our customer service department is available 24 hours a day, answering questions and offering support around the clock

 

Exam Structure

• Multiple Choice
• 35 questions
• 1 hour duration
• 60% pass mark